Frequently Asked Questions

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After you have completed your enrolment you will receive a welcome email providing you with the login details for your course/s.

Learners access all course materials, live classes and supporting documents for their

course through their Learner Portal making accessing their learning materials, class and self-directed learning activities easy.

In addition to the accessible and easy to understand self-directed learning materials, the course gives students additional options on how to best engage with their study commitments. 

All learning materials are provided in digital format via our learning management system. A hard copy textbook for your course is available for order if you require. To order a hard copy textbook please select the option when you enrol. You can contact the Student Support Team at anytime to order a textbook. (Charges apply). 

When it comes to completion times and making study work in with your calendar; students are given a full 6 months to complete their course, and if need be, students can apply for a course extension for extra time to balance work, study, and life commitments via the Learner Portal. 

All GoBooks Online courses are open entry. No previous study or qualification is required.

To complete your course will need to ensure you have:

· Access to a stable internet connection. 

· A laptop or desktop computer to complete your application and your course.

· An email address.

· A debit card or credit card to pay for your enrolment or access to PayPal or another digital form of payment.

You can enroll online by clicking the ‘Choose Your Course’ button on your course of study page, or by reaching out to us via phone (03)47105966 or by emailing contact@mymre.com.au.   

Your course fee is made up of the fee for the course learning material and other fees relating directly to your course, and depending on the course requirements, miscellaneous fees and charges. 

Some courses require learners to purchase additional materials such as software. Materials and activities fees are the actual costs of essential materials, equipment, activities, and excursions that you will need to complete your course and are over and above the course fees. 

If this is required, it will be stipulated on the course page on our website and in the Course Information Brochure. 

All fees are payable on enrolment. 

Throughout their study time with Go Books Online, each student is supported by a fully resourced student support team trained in managing the needs of today’s students. 

Whilst completing their qualification, students have access to unlimited e-mail and phone support with our experienced student support team between Monday to Friday, 10am – 5pm, so they are never left to feel ‘lost’ or stuck during their studies. 

For more technical and content specific queries, students are also encouraged to book additional one-on-one time with their trainer to get that extra study support and confidence. Bookings can be made via the Learner Portal.